I stop here weekly and the staff has always be polite and efficient. It's a pretty typical Starbucks. The hours were rolled back for a few months, but as of Memorial Day 2015 the sign on the door says they'll return to a 9pm closing time, Monday through Saturday. Side note: we are far too easily upset with our many first world problems.
(4)
Jim G.
The internet is always slow...very hard to get any work done while sitting there with your latte. Service continues to be very slow.
(2)
Laine R.
Starbucks is Always great! Love the Banana Bread and the pumpkin bread here!
(3)
Mandi H.
Went for a coffee just now and they never answered the drive thru. drove up to the window and saw no one. drove around to the front where the store hours said open till 930....meaning we had an hour still. Saw 2 people inside behind the counter. Lobby lights were off. My Starbucks app says they're open till 9. I suggest hours get posted correctly and if for some reason have to close early just post a sign instead of hiding and ignoring.
(1)
Beki H.
Worst Starbucks experience ever! Several workers goofing off, playing around, being loud and ignoring one of only two customers waiting. The one they were paying attention to was obviously a friend stopping by to visit. They offered her free sample but not me. I waited close to 10 minutes for my drink. When I paid she just took my money and never said a word. Must be a fun place to work since you get to goof off all day! Manager not on duty and nobody knew what her schedule was. I'll be informing Starbucks corporate office as well. I'm sure they'd prefer employees who care.
(1)
Chris P.
A typical Starbucks. I saw none of the issues cited by other reviewers. The staff was friendly and the Latte was perfect. Hey. I was just glad that this town had one!
(4)
Dale Z.
A Starbucks. A Starbucks with a drive-thru. A Starbucks with a drive-thru in BFE (err, Rock Springs) Wyoming. What more do you people want? It is not that far from the Interstate and it is easy to spot from the nearby street (although a bit trickier to navigate to the parking lot). The line was short on this morning. It moved relatively quickly. My drink tasted fine. The staff seemed friendly enough to me. No complaints.
(4)
Scott M.
It's a Starbucks in the middle of Wyoming...what do you expect? The staff offered a friendly greeting, clearly understood english, charged the right amount, produced the drink I ordered just the way I ordered it, and nobody got hurt. I'd say that's a win.
(4)
Nicholas S.
Poorly managed. As a manager you shouldn't tell me how little sleep you've gotten or how few days off you've had when there are 4 of your employees wandering around without any specific purpose, unless their purpose is generally getting in the way of yourself or the one other person who seems to be working. It was clean, that was nice.
(2)
Kathleen P.
Dear Rock Springs, WY Starbucks Manager, GET A CLUE! Okay, so how's this for stupid! Inside order of one venti coffee with inch of half n' half and a grande non-fat latte with dos Splendas. At pick-up counter, the venti came with hot sleeve. When I politely asked for a hot sleeve for the grande, I was told to fetch it across the room. Hello! The point of a hot sleeve is to protect your hand from heat. When I asked why the venti got a sleeve and not the grande the barista shrugged and looked confused. When I asked why the hot sleeves were positioned across the room and not at the pickup counter, the now "deer in the headlights" barista replied, "Policy, I guess." When I pointed out how counterintuitive that policy was, she quipped, "Retarded, I know."
(1)
Serena C.
I have given this place a shot three seperate occasions. During the holidays, I ordered a peppermint hot chocolate for my daughter and when she spit it out I tried a sip and realized the gave her a mocha. Good thing she spit it out. Also, I once waited in the drive thru for ten minutes and when they finally got to me they forgot my order and had to make it which took an additional two minutes. Get your stuff together! Worst starbucks ever.
Andrew B.
I stop here weekly and the staff has always be polite and efficient. It's a pretty typical Starbucks. The hours were rolled back for a few months, but as of Memorial Day 2015 the sign on the door says they'll return to a 9pm closing time, Monday through Saturday. Side note: we are far too easily upset with our many first world problems.
(4)Jim G.
The internet is always slow...very hard to get any work done while sitting there with your latte. Service continues to be very slow.
(2)Laine R.
Starbucks is Always great! Love the Banana Bread and the pumpkin bread here!
(3)Mandi H.
Went for a coffee just now and they never answered the drive thru. drove up to the window and saw no one. drove around to the front where the store hours said open till 930....meaning we had an hour still. Saw 2 people inside behind the counter. Lobby lights were off. My Starbucks app says they're open till 9. I suggest hours get posted correctly and if for some reason have to close early just post a sign instead of hiding and ignoring.
(1)Beki H.
Worst Starbucks experience ever! Several workers goofing off, playing around, being loud and ignoring one of only two customers waiting. The one they were paying attention to was obviously a friend stopping by to visit. They offered her free sample but not me. I waited close to 10 minutes for my drink. When I paid she just took my money and never said a word. Must be a fun place to work since you get to goof off all day! Manager not on duty and nobody knew what her schedule was. I'll be informing Starbucks corporate office as well. I'm sure they'd prefer employees who care.
(1)Chris P.
A typical Starbucks. I saw none of the issues cited by other reviewers. The staff was friendly and the Latte was perfect. Hey. I was just glad that this town had one!
(4)Dale Z.
A Starbucks. A Starbucks with a drive-thru. A Starbucks with a drive-thru in BFE (err, Rock Springs) Wyoming. What more do you people want? It is not that far from the Interstate and it is easy to spot from the nearby street (although a bit trickier to navigate to the parking lot). The line was short on this morning. It moved relatively quickly. My drink tasted fine. The staff seemed friendly enough to me. No complaints.
(4)Scott M.
It's a Starbucks in the middle of Wyoming...what do you expect? The staff offered a friendly greeting, clearly understood english, charged the right amount, produced the drink I ordered just the way I ordered it, and nobody got hurt. I'd say that's a win.
(4)Nicholas S.
Poorly managed. As a manager you shouldn't tell me how little sleep you've gotten or how few days off you've had when there are 4 of your employees wandering around without any specific purpose, unless their purpose is generally getting in the way of yourself or the one other person who seems to be working. It was clean, that was nice.
(2)Kathleen P.
Dear Rock Springs, WY Starbucks Manager, GET A CLUE! Okay, so how's this for stupid! Inside order of one venti coffee with inch of half n' half and a grande non-fat latte with dos Splendas. At pick-up counter, the venti came with hot sleeve. When I politely asked for a hot sleeve for the grande, I was told to fetch it across the room. Hello! The point of a hot sleeve is to protect your hand from heat. When I asked why the venti got a sleeve and not the grande the barista shrugged and looked confused. When I asked why the hot sleeves were positioned across the room and not at the pickup counter, the now "deer in the headlights" barista replied, "Policy, I guess." When I pointed out how counterintuitive that policy was, she quipped, "Retarded, I know."
(1)Serena C.
I have given this place a shot three seperate occasions. During the holidays, I ordered a peppermint hot chocolate for my daughter and when she spit it out I tried a sip and realized the gave her a mocha. Good thing she spit it out. Also, I once waited in the drive thru for ten minutes and when they finally got to me they forgot my order and had to make it which took an additional two minutes. Get your stuff together! Worst starbucks ever.
(1)